FAQ

All the answers about our coworking space in Sainte-Soulle.

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Plans & bookings

Create your account, choose a plan (day, pack or subscription) then book your slot from your account. Online payment is required to confirm the booking.
Yes, any booking can be cancelled free of charge until D-1 6pm. An automatic credit note is then issued. Past this deadline, the booking remains due.
Yes, total site capacity is limited to 24 desks across all booking types, to guarantee your comfort.

Access & daily life

A personal badge lets you enter and exit the building 24/7, regardless of your plan.
A badge replacement can be ordered from your account for €25 excl. VAT (€30 incl. VAT).
Yes, two options are available: a day pass (€8 excl. VAT / €9.60 incl. VAT) or a monthly plan per vehicle (€50 excl. VAT / €60 incl. VAT per month).

Billing & payment

Depending on your plan, payment is charged at purchase (day, pack) or automatically each month (Resident desk), or according to the terms set out in the contract (Enterprise offer). Your invoices are available as PDF in your personal account.
No. All payments are handled by Stripe, our secure payment provider. We do not store any card data.
You receive an automatic reminder by email. Without payment within 7 days, your access may be temporarily suspended until payment.

Companies & teams

It gives access to a dedicated space for your team (from 6 to 24 desks), with a company account allowing you to invite and manage your team, a meeting room quota defined by contract, and an electronically signed contract. Pricing is quote-based according to your needs.
Yes, our Enterprise offer (6 to 24 desks) can cover the site's full capacity on a quote basis, with a custom contract.

See it for yourself

A visit is worth a thousand descriptions.

Book a free, no-commitment slot to visit Ancrage Coworking and discuss your needs.